"Is this shoe in stock in size 42?" answered at night too.
Most questions a shop gets are product questions: the price, the colour, the size, whether it's in stock, when delivery arrives. Mesaifix answers them from your product list and your policies.
Questions that hold up a sale
Unanswered product questions
A customer whose stock question is answered late buys the product somewhere else.
Shipping and return questions
The same policy is typed out dozens of times a day.
Prices change, answers go stale
Saved canned replies start giving wrong information as soon as a price changes.
Your product list is the assistant's memory
Enter your products, their variants and stock once; the assistant reads the current version for every question.
Prices and stock always current
The assistant re-reads price and stock from your list on every message. The moment you change them, the answer changes.
Variants
Colour, size, number: each variant can have its own price and stock.
Import from Excel, CSV and PDF
Upload a list of hundreds of lines from a file, then check and accept the rows one by one.
Answers by your policies
Write down your shipping, payment, return and exchange policies; the assistant follows them.
What helps most in this industry
Common questions
Does the assistant take orders?
Today the assistant answers product, price, stock and policy questions; orders and payment stay on your website or in your shop.
How do I add my product list?
Enter it by hand or upload it as Excel, CSV or PDF. No row is saved until you accept it.
What if someone asks about a product that isn't on the list?
The assistant doesn't make up products; it says the item isn't on your list.
Does it answer with the same information on my website and on WhatsApp?
Yes. Both assistants answer from the same product list and policies; you can set each one's tone separately.
Hand your shift over to Mesaifix.
Free for 14 days. No credit card. Your first customer question could arrive tonight.
Rather talk first? Write to us